Effective Date: April 19, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Sovereign Systems LLC, a limited liability company ("Company," "we," "us," or "our"), governing your access to and use of BuiltVue, including our website at www.builtvue.com and all related services, features, and content (collectively, the "Service").
By accessing or using the Service, you confirm that you are at least 18 years of age, have read and understood these Terms, and agree to be bound by them. If you do not agree, you must not access or use the Service.
BuiltVue is a client portal and project management platform designed for contractors, tradespeople, and home improvement businesses. The Service enables contractors to create branded client portals, share project updates, manage milestones, exchange messages, upload photos and documents, and send digital change orders and signature requests to their clients.
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at [email protected] if you suspect any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or are otherwise used in a manner inconsistent with the intended purpose of the Service.
BuiltVue offers subscription plans on a monthly or annual basis. By subscribing, you authorize Sovereign Systems LLC to charge your payment method on a recurring basis at the then-current subscription rate. Subscription fees are non-refundable except as required by applicable law or as expressly stated in our refund policy.
We reserve the right to modify subscription pricing with at least 30 days' advance notice. Continued use of the Service after a price change constitutes your acceptance of the new pricing. You may cancel your subscription at any time through your account settings; cancellation takes effect at the end of the current billing period.
You retain ownership of all content you upload, submit, or transmit through the Service ("User Content"), including project photos, documents, messages, and client information. By submitting User Content, you grant Sovereign Systems LLC a limited, non-exclusive, royalty-free license to store, process, and display your User Content solely for the purpose of providing the Service to you and your clients.
You represent and warrant that you have all necessary rights to submit your User Content and that it does not violate any third-party intellectual property rights, privacy rights, or applicable laws. We do not claim ownership of your User Content and will not sell it to third parties.
BuiltVue Project Notifications
BuiltVue sends transactional SMS/text message notifications to clients (homeowners and property owners) on behalf of their contractor regarding active construction or renovation projects. Messages include invoice alerts, change order approvals, document signature requests, portal access links, and contractor messages. No marketing or promotional messages are sent.
Message frequency varies based on project activity. Typical projects generate 2–10 messages over the project lifecycle.
Message and data rates may apply. Contact your wireless carrier for details about your text messaging plan.
You may opt out of SMS notifications at any time by replying STOP to any message you receive from BuiltVue. You will receive a one-time confirmation message, and no further text messages will be sent. You may also opt out by contacting us at [email protected].
For help or support, reply HELP to any message or contact us at [email protected].
Carriers are not liable for any delayed or undelivered messages.
See our Privacy Policy for information on how we handle your data. SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
You agree not to use the Service to:
The Service, including its design, software, trademarks, logos, and all content created by Sovereign Systems LLC, is owned by or licensed to Sovereign Systems LLC and is protected by applicable intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or proprietary materials without our prior written consent.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOVEREIGN SYSTEMS LLC DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOVEREIGN SYSTEMS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Sovereign Systems LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Service, your User Content, or your violation of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the state in which Sovereign Systems LLC is registered, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.
If you have any questions about these Terms, please contact us at: