Effective Date: April 19, 2026
Sovereign Systems LLC ("Company," "we," "us," or "our") operates BuiltVue (www.builtvue.com). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service. By using BuiltVue, you consent to the practices described in this policy.
When you register for an account, set up your business profile, or use features of the Service, we may collect your name, email address, business name, business logo, phone number, billing information, and any content you upload (project photos, documents, messages, client information, and change orders).
When you access the Service, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. We use cookies and similar tracking technologies to maintain session state and improve your experience.
As a contractor using BuiltVue, you may submit personal information about your clients (such as their name, email address, and project details) in order to create portals and send magic link access. You are responsible for ensuring you have the appropriate consent or legal basis to share this information with us.
We use the information we collect to:
We do not sell your personal information or your clients' personal information to third parties.
If you provide a phone number and consent to receive text messages, we may send you transactional SMS notifications related to your construction project, including invoice alerts, change order approvals, document signature requests, portal access links, and contractor messages. Message frequency varies based on project activity. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for support information.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates for marketing or promotional purposes.
We may share your information with trusted third-party service providers who assist us in operating the Service, including cloud hosting providers, payment processors (Stripe), email delivery services, and analytics platforms. These providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.
We may also disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Sovereign Systems LLC, our users, or the public.
In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred to the acquiring entity, subject to the same privacy protections described here.
We use session cookies to keep you logged in and to maintain your portal access state. We may also use analytics cookies to understand how users interact with the Service. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the Service.
We retain your personal information for as long as your account is active or as needed to provide the Service. If you cancel your account, we will retain your data for up to 90 days before deletion, unless a longer retention period is required by law. You may request deletion of your data at any time by contacting us at [email protected].
We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS/HTTPS), secure cloud storage, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use strong, unique passwords for your account.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data, the right to object to or restrict certain processing, and the right to data portability. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: